Turning Tables

Digital tools for real change makers

Hand holding mobile phone with the home screen of Turning Tables app on display.
Client
Year
2021 - 2023
Deliverables
Web platform
Dashboard
UI & design system
Project overview

Turning Tables Denmark is dedicated to amplifying the voices of the youth, particularly those who often feel marginalized or excluded from mainstream social structures. Through activities in music, film, and photography, the organization seeks to enrich Danish culture, while providing participants with opportunities for personal growth and strengthening confidence in their abilities. We were approached to construct a digital platform to streamline the management of members, event attendances, and art pieces. This was later expanded to include a comprehensive dashboard to track and display key metrics on the organization's performance.

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Challenge
Process
Challenge_

Solution to minimize admin and maximize influence

Turning Tables operates with a focus firmly on youth engagement and action, seeking to keep administrative work to a bare minimum. Yet, a significant challenge arises when tracking and documenting their achievements becomes essential for funding applications. They are tasked with maintaining detailed records on youth participation, event audience numbers, the art produced, etc. This necessitated the development of a custom solution that enables comprehensive and user-friendly tracking without imposing a heavy administrative burden.

Adding to the challenge, Turning Tables required a dashboard that could not only accumulate this data but also distill it into a clear and concise summary. The goal was to make the organization's progress immediately understandable to staff and founders, a snapshot that could also effectively communicate their impact to donors, partners, and the community at large. Meeting these needs meant finding a tool that would allow to craft a dashboard that was both internally efficient and externally persuasive.

Process_

Integrating tailored solution and Metabase to improve efficiency

Beginning with a comprehensive understanding of Turning Tables' operations and objectives, we designed a tailored web platform. This process involved mapping out distinct user pathways customized to various roles within the organization, spanning from staff to participants and their associated activities. To ensure the platform was both intuitive and aligned with the organization's requirements, iterative feedback loops were employed.

After the platform had been live and operational for several months, Turning Tables identified another need. Data from the platform often had to be transformed manually each month to understand their impact and apply for funds. An inefficient and error-prone approach. We recommended Metabase to automate this, a dashboard tool known for its ease of integration and user-friendliness. Collaborating closely with Turning Tables, the most critical metrics were identified, leading to the development of a dashboard that prominently displays participant demographics, art project statistics, event attendance, among other essential metrics.

The entire process culminated in a workshop where we presented the dashboard and its associated tools to the Turning Tables core team, equipping them with the knowledge to continue developing valuable metrics in the future.

Throughout both the initial platform development and the subsequent dashboard integration, regular consultations were maintained to ensure all solutions not only met Turning Tables' expectations but also possessed the scalability needed for anticipated future growth.

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Results

From Insight to impact

Turning Tables now boasts a platform that serves as the backbone of their operations. The integrated dashboard provides an instantaneous overview of the organization’s outreach and impact, driving informed decision-making and showcasing its activity and successes to external stakeholders.

Results

From Insight to impact

Turning Tables now boasts a platform that serves as the backbone of their operations. The integrated dashboard provides an instantaneous overview of the organization’s outreach and impact, driving informed decision-making and showcasing its activity and successes to external stakeholders.

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